Who should use the Nalpeiron Software Analytics Service?
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Internal teams developing Software for non-commercial use – Usage, error and adoption data can be used to fully understand how Software is being consumed within the Organization to enable better use of resources, reduce error rates and proactively increase Software quality along with costs savings in engineering and increased satisfaction levels with internal Users.
Teams at Open Source Developers – Even though Open Source vendors are not charging for their products they still need to plan product development cycles, focus on features and usage that is adding value to users and to track what is happening with their products in the real World. An additional benefit can be compliance to license terms and understanding of adoption levels to help drive sales and marketing efforts.
Outsourced Software teams developing Software for others – Software quality and early understanding of a project’s success benefits both the provider and the client. Having detailed data also show clients that the provider is fully in control of the lifecycle of the development environment and is proactively working to reduce waste and to make the best products possible for the client. Also accelerated problem diagnosis and troubleshooting resulting in shorter test schedules and higher customer satisfaction.
Teams at Independent Software Vendors (ISVs) – A detailed understanding of usage of ISV products helps many departments: engineering can focus resources on features that are in demand, marketing can drive improved conversions, better use of marketing budgets and enhanced product marketing insights and sales can get actionable leads and trends to help plan partner, region and product based sales strategy.
