Shafer is the original name for Zentitle. The files created for all three OSes are the same. All files are located in the WorkDir as specified by your initial NalpLibOpen call. If you do not specify the WorkDir, the system will be allowed to specify a default directory. The default directory can change from OS to OS and version to version. If you need to know where all files are located, you must specify a WorkDir parameter when calling NalpLibOpen.
All the files in the WorkDir are needed by the Zentitle library and should not be frozen. These names of these files are created from a combination of the computerID, customerID and productID. Thus the names of the files will vary not only from product to product but also computer to computer. The extensions of the files remain constant. These files include
hexchars.lic - The license file. What happens if this file is missing will depend on your license settings. In most cases, you can have the library contact the server and request a new license file using the NSLGetLicense call. If this file is replaced with an earlier version, the license would be invalid.
hexchars.log - The log file. If missing it will be recreated but any debugging information will be lost. The worst case scenario would be for something like deep freeze to replace the current log file with an older version.
hexchars.sinfo - System information for analytics. If this file is missing, it will be re-created but the "new" information will be sent to the Zentitle server.
hexchars.cache - Cached information from analytics. Any analytics transaction that wasn't completed with the server is stored here. If this file is deleted all these transactions will be lost. The privacy setting is also stored in this file. In that case if the file is lost, the privacy value will have to be reset. If this file is replaced with an earlier version, you will have duplicates of some transactions.
The library was written with the intent that all these files would be accessible by the library and would be deleted only rarely and by accident. If some or all of these files are frozen or have their access restricted in some other manner the licensing and/or analytics may not function as intended. The worst case would be for these files to be replaced by earlier versions of them selves. That would almost certainly cause duplication of the anayltics information. It would also render the license file invalid.
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