NSA can help in many ways:
- Fully understand your product lifecycle from download/signup all the way to end of life, passing through beta, NFR, trials, freeware and then on to a sale and beyond
- Learn how customers discover and use product features to drive improved adoption and reduce wasted engineering efforts across Windows, Mac and Linux platforms
- Understand how features operate in complex, real-world configurations to reduce support headaches and user problems (analyze your data by platform, operating system, configuration, region, language, state, version, date and build)
- Learn more about error conditions that might be caused by software defects or configuration issues to improve customer satisfaction and software quality
- Use trigger events to drive increased trial conversions via automated marketing
- Understand how well marketing promotions are working and focus resources
- Use the platform to deliver HTML ads, news and promotions plus surveys to anonymous users to boost engagement and response levels
Benefits of Nalpeiron Software Analytics
- Reduce business risk –
- Intimately understand the customer, their usage and needs
- Create the most marketable and competitive products
- Eliminate wasted engineering and marketing spend
- Go from gut feelings to hard data
- Increase revenues and profits –
- Automate the processes that drive adoption, reduce churn and focus sales effort
- Understand where to put your investment spend for maximum returns
- Drive adoption through improved engagement
- Focus marketing efforts on those that increase engagement and conversions
- Be more competitive –
- Use detailed, real-time, business information to make management decisions
- Bring together Sales, Marketing, finance and Product Management data
- Make access to usable business critical data easy for everyone, anytime, and in minutes
- Streamline engineering
- Get the facts about what users want in terms of new features and capabilities
- If you are migrating or building a SaaS app, learn the core feature set to build out
- Avoid engineering effort where it will not drive new business
- Improve software quality and make code more robust
To learn more about the benefits of the Service visit our website.